Although Your Organisation Has Had A Good Relationship With An External Supplier For A Number Of Years Just

Question

Although your organisation has had a good relationship with an external supplier for a number of years, just

lately the quality of the supplies seems to have deteriorated. You have rung the supplier and told them that you are not happy with the products supplied, but there has been no improvement. What actions would you take next? Give reasons and explain the outcomes you would expect as a result of your actions.

Operations Management