Technology for the Disabled
Obtaining information on the Internet, making online reservations to obtain discounts, making a friend is imposable for those who are blind or visually impaired. Adaptive technology can provide a means for those with little or no visions to access online tools and basic computer programs. Computer software can read screens and Braille printers and keyboards and make information usable for the visually impaired. Self-service kiosks are becoming a convenience in the service industries particularly in hotels and airports. Despite the convenience to the customer, self-service kiosks exclude the disabled and are less then convenient for the mobility, visually, and hearing impaired. Technology has made great strides over the centuries but had left out a large portion of the population in the process. Adaptive technology can make self-service kiosks friendlier and accessible for the disabled, however, the expense of such technology is extensive. “For example, to make check in kiosks work for travelers with visual impairments, the machines would have to undergo a costly retrofit to add a Braille reader or audio prompts”.These adaptations are very expensive and would cut into the companies profit margin extensively causing many companies to fight legislation that could force them to include adaptive technology.
Technology makes information more accessible for everyone except the disabled. Web designers fail to consider low-resolution monitors and adaptive technology when designing web sites creating a problem for disabled users. “Web sites that are not carefully coded can be rendered useless to blind travelers who are using special screen readers to get access”